When a number looks wrong
Check dates, filters, sync and edits first.
Start with the basics
- Refresh the app if you recently came back online.
- Check the widget date range and activity filters.
- Open the calendar day where the value looks wrong.
- Look for overlapping, duplicated, missing, or edited entries.
Still wrong
Create a support ticket with the widget name, activity name, expected value, visible value, date range, and whether you were offline when the entries were created.