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The public support form is the fastest way to reach us, and you can use it without a 10k account. You can also email help@10k.live.
The support form and help@10k.live are our single point of contact for users under Article 12 of the Digital Services Act (DSA). Choose whichever channel you prefer. Our team reads and answers these messages; we do not rely solely on automated tools. Please write to us in English.