Subscription Terms

Plans and trials

10k provides free access during its public free-launch period. Available features do not require a paid plan, and new purchases and trials are disabled. Feed publishing and comments are unavailable. The billing rules below apply if paid features are offered later or an existing purchase record needs to be handled. Technical, storage, safety, and operational limits still apply.

If paid services are introduced, plan features, limits, prices, and any renewal terms will be shown before you agree to a purchase. Free-launch use does not authorize a later charge.

An app-granted trial, when available, ends at its stated deadline and does not itself create a paid subscription. Any provider offer that converts a trial to paid billing must expressly disclose that conversion and require your agreement at checkout.

Billing and taxes

Subscriptions renew automatically on the billing cycle shown at checkout unless cancelled before renewal. Prices, currencies, and taxes may vary by location and payment channel.

Stripe, the relevant app store, or another payment provider may collect payment method, billing address, tax, invoice, and fraud prevention information.

Renewal and price changes

Your subscription renews until cancelled. If prices or plan terms materially change, we will provide notice where required and apply changes no earlier than the next billing period unless you agree otherwise.

Cancellation

When web billing management is available, use Settings → Subscription to open the billing portal. If the control is unavailable, including during free launch, contact support for billing or cancellation assistance. App-store subscriptions are managed through the store account that controls the purchase.

Cancellation stops the next renewal. Premium access normally continues until the current paid period ends unless a refund, chargeback, fraud review, provider rule, or legal requirement changes access earlier.

Account deletion is different: account access stops immediately. 10k attempts to stop Google Play, web, and direct renewals automatically, while Apple App Store renewal requires cancellation in your Apple account. Account deletion does not itself issue a refund, and recovering an account does not restart a stopped renewal.

• Contact Mlabs, MB through the public support form

Failed payments and chargebacks

If payment fails, access may be paused, downgraded, retried, or cancelled. Chargebacks can interrupt access while the payment provider investigates.

Related policies

• Terms of Service

  The agreement for using 10k: your account, your content and the rules we both follow.

• Privacy Policy

  What we collect, why we use it, who we share it with, and the choices you have.

• Cookie Policy

  The storage 10k needs to work, and the optional measurement you can turn on or off.

• Community Guidelines

  What’s allowed in clubs, messages and profiles, and what we remove.

• Refund and Cancellation Policy

  How cancellation and refund requests work for existing purchases.

• Moderation and Appeals Policy

  How we review reports, the actions we can take, and how to appeal a decision.

• Legal Notice

  Who runs 10k, and how to reach us as a user or an authority.