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Send feedback

Tell us about a problem, an idea or something you like.

Open feedback

Feedback messages can contain up to 2,000 characters. Keep the description focused on one issue or idea.

  1. Use the app’s Feedback action.
  2. Choose the kind of feedback, such as a problem, idea or praise.
  3. Explain what you noticed or what you would like to change, then send it.

Make a problem useful

  • Explain what you expected and what happened.
  • Include the steps that led to the problem.
  • Mention the page, device and whether you were online.
  • Do not include passwords, chat recovery codes or other secrets.

Feedback or support

Use Contact support for account access, an existing payment, a privacy request or a safety issue.

If the team follows up on feedback, check Messages for the conversation.

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