Cancel an account deletion
Get your account back during the 30-day recovery period.
Before the deadline
Requesting account deletion disables your sessions and app access immediately. Destructive deletion is scheduled after a 30-day recovery period.
Use the pending-deletion recovery page before the deadline shown there. An account that has been permanently deleted cannot be restored through this flow.
Cancel the request
- Open the account deletion recovery page shown when 10k tells you that deletion is pending.
- Verify the same account again using an available identity-verification method. For password verification, enter the account email.
- Choose Cancel account deletion.
- After confirmation, sign in again to create a new session.
What recovery changes
Cancelling deletion restores account access. It does not restart a subscription renewal stopped by the deletion request.
Account deletion does not automatically refund earlier charges. Contact support if you need help with an existing purchase or cannot complete recovery.