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Notifications aren’t arriving

Check 10k, your browser or Android, and your device.

Check your settings

  1. Check the notification type in Settings → Notifications.
  2. In a browser or installed PWA, check the site’s notification permission.
  3. In the Android app, check 10k’s notification permission in Android settings.
  4. Check your device’s focus, do-not-disturb and notification settings.

If notifications still fail

Push notifications also depend on the provider being available. In-app notifications and Android local timer reminders are separate from push delivery.

If permission is allowed but notifications still fail, contact support with your platform, app version and notification type.

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